+800-451-7111 For USA and Canadian Guests

   506-2761-1800 For Costa Rican Guests

   +352-377-7111 Outside Costa Rica, USA / Canada

 

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+800-451-7111 For USA and Canadian Guests
+506-2761-1800 For Costa Rican Guests
+352-377-7111 Outside Costa Rica, USA and Canada

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ABOUT

FAQs

frequently asked questions

Click on any of the frequently asked questions below to find out more about Selva Verde. Naturally, feel free to contact us if you have any other questions!

How do I get to Selva Verde?

Please find maps and directions here.

What is there to do in the area?

Selva Verde Lodge and Rainforest Reserve offers you a wide range of activities . Our location also gives you easy access to several national parks, research stations, privately operated reserves, and a variety of fun day trips.

Do the rooms have hot water?

Rain or shine our solar panels provide hot water. 

Do the rooms have air conditioning?

Our newly renovated Bungalow rooms are now equipped with A/C and are the only rooms with this amenity. All of our other River Lodge rooms offer ceiling fans and wrap around screens in each room providing ample ventilation and a comfortable rainforest experience.

Do you offer laundry service?

Yes, we are pleased to offer laundry services to our guests. The cost, with a 24 hour notice, is $1 per pound of laundry. Laundry bags are provided in each room for your convenience.

Does the lodge offer Internet access to guests?

Yes, on a limited basis. The speed is adequate but there can be times when it is not reliable. Currently there is one computer available for guest use in the TV/Computer room near the front desk and reservations office. Please ask the front desk for assistance.

Is bottled water available for purchase?

Yes, bottled water may be purchased at the Selvita Bar or personal water bottles may be filled at designated refill stations on lodge grounds.

Is drinking water provided?

Yes, purified water dispensers with hot and cold water are available in various locations around the lodge.

What is the weather like in Costa Rica?

All year! Expect more rainfall during afternoon showers from mid-March to early-November and drier conditions from mid-November to late-February. Temperatures remain in the mid-80s to 90s during most of the year.

When is the best time to visit?

Read about Costa Rican weather and other country information here.

Can you help me make other travel arrangements?

Absolutely! Our reservations agents are skilled at customizing your travel adventure throughout Costa Rica and many other Latin American destinations.

Do you offer non-smoking rooms?

All rooms at Selva Verde Lodge are non-smoking.

Is there a conference room available for groups?

Yes, we have a conference room that accommodates 45 people comfortably. Please ask your reservations specialist to reserve a room for your group.

Can I book my room without meals?

Yes, when making reservations, specify your meal request.

Do you offer vegetarian meals?

Yes. Please mention your meal requests when making lodge reservations.

Are there discounted rates for children?

Yes, we are family friendly! Please visit this page for details.

What form of payment do you accept?

When making reservations for lodging, we accept MasterCard, VISA, American Express, Discover Card, and Diners Club in addition to personal or business checks. During your stay, VISA and MasterCard are accepted at the lodge.

How do I make an international phone call?

We have telephones in each room and a phone system which allows for credit card or calling card calls at specified rates. Additionally, pre-paid international calling cards, which may be purchased at established businesses throughout Costa Rica can be used at reception.

Do you offer group discounts?

Yes, we are happy to offer discounts to groups based on size and travel dates. Please speak with our reservation agents for more details.

Do you offer commission to travel agents?

Yes, please speak with our reservation agents about qualifying for agency commission.

What time is check in / check out?

Check in: 2:00 PM
Check out: 12:00 PM - noon